You are required to use our online checkout system. This is designed for efficiency and more accurate collection of information. It is a simple 1-minute process and will ask you your specific move out date, your forwarding address you want security deposit sent to, and other pertinent information. If you know your exact date you plan on moving, or have already moved out, you can use the live form now. Security deposits are returned in the order in which tenants check out. REMEMBER, you do not have to be moved out to take care of this online checkout. As long as you are certain on your actual move out date you can go ahead and do this now. If something changes with your move out date, you can make a revision in advance. Leases expire and move out NO LATER THAN on July 24 at 12noon. Please make arrangements to adhere to the deadline. There will be an automatic $150 per day late charge for anyone not moved out by the above deadline.
Condition of Unit
It is necessary that the rental unit is completely empty on this deadline. Please insure that ALL items, including those wishing to be discarded, are removed from the unit. Regular household trash goes into the regular dumpsters. Furniture and large items go into the large roll-off dumpster (i.e. Do not leave old furniture, dishes, etc.. in the unit or next to the unit). You will be charged for removal of debris. You are not required to clean the unit prior to moving out but are required to ensure all personal items are removed from the apartment/townhome.
Utilities & Cable/Internet
If electric (Ohio Edison) is in your name, you will need to call Ohio Edison at 800-633-4766 to have services taken out of your name. Do not disconnect any utilities that you are not separately paying for (i.e. if you signed up for a cable/internet plan that is an UPGRADE Plan than what we provided, please make arrangements for removal of just that service). LEAVE the basic cable/Internet service in place. JUST CANCEL YOUR ADD- ON SERVICE. You will be charged for a reconnection fee if you cancel our basic BULK service already setup. Be clear to the Spectrum Cable representative when doing so. All living room main cable set top Boxes must be left in the living room with their power and all of their HDMI and coax cables. In addition, all CABLE MODEMS for the Internet must be left in the LIVING ROOM. If you have signed out an individual cable TV box from Time Warner/Spectrum for your individual bedroom, please return directly to their office in Kent so you do not get charged individually. If you are unsure on anything, contact us please.
Please insure that you fill out a change of address form at the post office prior to your move out date so that your mail is automatically forwarded to you. I cannot guarantee that the new tenants will hold your mail for you so I suggest you make sure this is taken care of. The United States Postal Service provides a quick and easy way to process your forwarding address. A simple 2-minute online form can be filled out immediately to have your mail forwarded commencing the date you choose. United States Postal Service website. Also, do not forget to change your Amazon shipping address info as we get numerous requests from former tenants looking for their packages delivered to their old address. Unfortunately, we can not assist in this matter.
Make sure all KEYS have been returned. Please put your house key in an envelope with your name clearly labeled on the envelope and place envelope on your bedroom window sill. Mailbox keys should be left on the kitchen counter next to the stove, or hanging on a hook by the front door.
Security Deposits will be mailed within 30 days following the termination of the lease. If the above guidelines are followed, you can expect your security deposit sooner. Items that may be deducted from the security deposits include cleaning charges, damage charges, loss of keys, and failure to follow the guidelines in this letter. Use of online checkout system in advance of your move out date can expedite this return. Security deposits are returned in the order in which move outs occur.